State Farm® Insurance Agent Michael Casseri
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Stellrecht
June 15, 2026
5
out of
5
rating by John Stellrecht
"Rahib was great in providing a change in auto policy and new id cards. Very cordial and extremely competent!!!"
We responded:
"Thank you, John, for your feedback! We're glad to hear that Rakib was able to assist you with your auto policy changes and new ID cards. Your kind words about his cordial and competent service are much appreciated! -Michael"
Jeffrey Beach
June 12, 2026
5
out of
5
rating by Jeffrey Beach
"Very friendly and a pleasure to work with! He answered any questions I had and was extremely helpful!"
We responded:
"Thank you, Jeffrey, for your kind review! We’re so glad to hear you found your experience with Rakib friendly and helpful. If you have any questions in the future, please don’t hesitate to reach out anytime.
—Michael"
Matthew Dewey
June 9, 2026
5
out of
5
rating by Matthew Dewey
"Rakib has been very helpful and responsive whenever I reach out with questions or inquire about any new insurance policies I am interested in."
We responded:
"Thank you, Matthew, for sharing your experience with Rakib! It's great to hear that he's been helpful and responsive to your inquiries about new insurance policies. We appreciate your feedback and look forward to assisting you in the future! Michael"
Laura Keane
June 8, 2026
5
out of
5
rating by Laura Keane
"Rakib has been helping me to navigate a homeowner insurance policy. I have had many questions and have changed my mind multiple times regarding said policy and he has been very helpful and patient!"
We responded:
"Thank you, Laura, for your feedback! We're glad to hear that Rakib has been helpful and patient while assisting you with your homeowner insurance policy. If you have any more questions or need further assistance, feel free to reach out! Michael"
Dave Wahl
June 6, 2026
5
out of
5
rating by Dave Wahl
"Was able to update my policy with a quick phone call. Ms Bowers was a pleasure to work with."
We responded:
"Thank you, Dave, for the great review! We're glad to hear that Geneal made updating your policy a smooth experience. We appreciate your feedback and look forward to assisting you in the future! Michael"
SOE JoyRide
June 4, 2026
5
out of
5
rating by SOE JoyRide
"She made me feel incredibly important and taken care of. Great attention to detail and a great attitude to boot! Flowers to Becka at Casseri State Farm 💐 🌹 🌸 🏵"
We responded:
"Thank you, Mario, for your thoughtful review! We're glad to hear that Becka made you feel valued and provided excellent service. Your kind words and recognition mean a lot to us! Michael"
Holly Siegle
May 29, 2026
5
out of
5
rating by Holly Siegle
"Sierra was amazing to work with while helping me get my car insurance quote through State Farm. She was very knowledgeable, professional, and got straight to the point without wasting any time. She explained everything clearly, answered all of my questions, and made the whole process feel easy and stress-free. You can tell she genuinely knows what she’s doing and cares about helping people find the best option for them. Highly recommend working with her!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Sierra was amazing to work with while getting your State Farm car insurance quote. Your kind words about her knowledge, professionalism, clear explanations, and making the process feel easy and stress-free truly mean a lot. We truly appreciate your recommendation and are here anytime you need help in the future!"
Alonson Scriven
April 22, 2026
5
out of
5
rating by Alonson Scriven
"Kazi Rakib Uddin and the entire Casseri are fantastic. I’ve purchased many policies through this agency and don’t have a single complaint"
We responded:
"Thank you, Alonson, for your feedback! It's great to hear that Rakib and the team have consistently met your expectations with your policies. We appreciate your trust in us! Michael"
Bee Dee
April 16, 2026
5
out of
5
rating by Bee Dee
"Geneal was great very professional and experienced returned my calls and was very patient with me and my situation"
We responded:
"Thank you, Bee Dee, for your feedback and 5-Star Google Review! We're glad to hear that Jake was professional and helpful. Your support means a lot to us! Michael Casseri, State Farm Agent "
dave
April 16, 2026
5
out of
5
rating by dave
"Excellent working with them. Made things very easy!"
We responded:
"Thank you, Dave, for your feedback! We're glad to hear that working with us was easy for you. Your support means a lot to us! Michael Casseri, State Farm Agent"
Quisha’s Loc’d
April 10, 2026
5
out of
5
rating by Quisha’s Loc’d
"I’ve been with State Farm Insurance for nearly 10 years or longer and I love them. My local Agents office is amazing! So professional and I’ve never had a problem. They have gone above and beyond with helping me with things I needed done! Geneal was AMAZING with helping me with transferring insurance to my new vehicle 💕💕💕"
We responded:
"Thank you, Laquisha, for your loyalty and for sharing your experience with us! We're delighted to hear that Geneal was able to assist you with your vehicle insurance transfer. Your support over the years means a lot to us! Michael Casseri, State Farm Agent"
Vandana Sooknanan
April 8, 2026
5
out of
5
rating by Vandana Sooknanan
"Rakib is fantastic! He takes the time to patiently explain everything and walk you through the numbers for accurate estimates. He’s also very attentive with follow-ups, so you never have to worry about missing any deadlines. I will definitely be working with him in the future!"
We responded:
"Thank you, Vandana, for your review! We're glad to hear that Rakib provided you with thorough explanations and attentive follow-ups. We look forward to assisting you again in the future! Michael Casseri, State Farm Agent "
MD ADNAN
April 3, 2026
5
out of
5
rating by MD ADNAN
"Mr Rakib uddin very professional he helped me to by the better rate insurance i am really satisfied his job .i recommend him"
We responded:
"Thank you, MD Adnan, for sharing your experience with Rakib! It's great to hear that he was able to assist you in finding a better rate. Your recommendation means a lot to us! Michael Casseri, State Farm Agent "
Nicole Pesta
April 2, 2026
5
out of
5
rating by Nicole Pesta
"Jake Colosanti was extremely helpful getting my son's renters insurance set up in New York, he is moving there from Michigan to work for the Buffalo Bills and Jake did a great job helping us with getting the renters insurance!! We would highly recommend this office for all your insurance needs!!"
We responded:
"Thank you, Nicole, for sharing your experience! We're glad Jake could assist with your son's renters insurance as he moves to New York. We appreciate your recommendation and look forward to helping with any future insurance needs! Michael Casseri, State Farm Agent "
Mariia Maks
April 2, 2026
5
out of
5
rating by Mariia Maks
"Hi, I had easy quick quote, good support service"
We responded:
"Thank you, Mariia, for your feedback! I'm glad to hear that you found the quote process easy and appreciated our support service. Your satisfaction is important to us. Michael Casseri, State Farm Agent"
James Kayorie
March 27, 2026
1
out of
5
rating by James Kayorie
"One of your employees told my wife that if we don't get the roof on our garage fixed that our mortgage company will "repossess" our house. First, the appropriate term is "foreclose". Second, we contacted our mortgage company. This is incorrect. So, this person either is incompetent or was lying. I've contacted attorney to see if there is any recourse. If nothing else, you've lost a customer. I hope no one else uses your service or State Farm in general. Addendum- my wife has the entire transcript of the phone call. I guess we will see the truth.. I read it. Your employee states that if we do not get our garage fixed that the mortgage company can "try to take your house." I can highlight it and email it to you. That's what was said. So, tell me- did I misunderstand that?"
We responded:
"Thank you for sharing your concerns, James. I’m sorry to hear about your wife’s experience and the confusion it caused. I have already spoken with the team member who spoke with your wife, and it’s clear there was some miscommunication. I take your feedback seriously and would welcome the opportunity to discuss this matter further. Sincerely, Michael Casseri, State Farm Agent"
Jordan Tasker
March 25, 2026
5
out of
5
rating by Jordan Tasker
"Sierra was amazing to work with. She made everything very clear and easy for me. I had a fantastic time working with her! If you're looking for assistance and get Sierra you're in the best hands possible trust me!"
We responded:
"Thank you, Jordan, for sharing your experience! It's great to hear that Sierra made everything clear and easy for you. We appreciate your trust and recommendation! Michael Casseri, State Farm Agent"
William Rost
March 11, 2026
5
out of
5
rating by William Rost
"Just like with my last car, this office has been wonderful to work with. And they've been very patient while I figured out what it was I was finally buying. State farm corporate is a bit of a pain to deal with, but that's not the fault of this particular office. Becka, you're fantastic, and professional. Thank you!"
We responded:
"Thank you, William, for sharing your experience with us! We're glad to hear that Becka was able to assist you professionally and patiently. We appreciate your understanding regarding the corporate side of things. Thanks again! Michael Casseri, State Farm Agent"
Teri Tetlow
March 11, 2026
5
out of
5
rating by Teri Tetlow
"Sierra is very helpful and knowledgeable."
We responded:
"Thank you, Teri, for your feedback! We're glad to hear that Sierra was able to assist you with her helpful and knowledgeable service. Your support means a lot to us! Michael Casseri, State Farm Agent "
Kathy Strayer
March 5, 2026
5
out of
5
rating by Kathy Strayer
"Sierra took good care of me, then I am very pleased with my service thank you very much."
We responded:
"Thank you, Kathy, for your feedback! We're glad to hear that Sierra provided you with great service. Your support means a lot to us! Michael Casseri, State Farm Agent"
Janet Harszlak
March 2, 2026
5
out of
5
rating by Janet Harszlak
"Very nice staff, especially Marium, who kept reminding me when I was lax in getting needed documents, or updating payment accounts so I didn't fall behind. Great office!"
We responded:
"Thank you, Janet, for your kind words! We're glad to hear that Marium and the team were able to assist you effectively. We appreciate your feedback and look forward to continuing to serve you. Michael Casseri, State Farm Agent "
Ed Post
February 26, 2026
5
out of
5
rating by Ed Post
"Sierra Rost bwas courteous, professional, knowledgeable and a pleasure to deal with in adjusting my homeowner’s insurance and helping me to arrange driver safety training to help reduce my auto insurance costs."
We responded:
"Thank you, Ed, for sharing your experience with Sierra Rost! It's great to hear that she was able to assist you with your homeowner’s insurance and driver safety training. We appreciate your feedback and support! Michael Casseri, State Farm Agent "
Vincent Czapla
February 26, 2026
5
out of
5
rating by Vincent Czapla
"Any time I have questions or concerns about my current policy, I speak with Sierra Rost. She's always very polite, knowledgeable and more then willing to take the time to handle any issues that may arise."
We responded:
"Thank you, Vincent, for your feedback and 5-Star Google Review! We're glad to hear that Sierra has been able to assist you with your policy questions and concerns. Your support means a lot to us! Michael Casseri, State Farm Agent "
Sarah Czapla
February 26, 2026
5
out of
5
rating by Sarah Czapla
"Sierra made switching to State Farm so smooth and easy, it was a blessing. She took what I was fearing would be a stressful transition and made it stress-free. I am very happy with my insurance, she answered all of my questions professionally and in a way that I knew I had what I needed and was well taken care of. I will gladly recommend Sierra to call for anyone looking to switch."
We responded:
"Thank you, Sarah, for sharing your experience with Sierra! It's great to hear that she made your transition to State Farm smooth and stress-free while addressing all your questions. We appreciate your recommendation and are glad you're happy with your insurance! Michael Casseri, State Farm Agent "
Michael
February 17, 2026
5
out of
5
rating by Michael
"Casseri State Farm: Mr Mike- However you found Becca, she is an outstanding GEM.
When I need to contact your office, I always appreciate Becca… She understands my inquiry, knows who I am, and is always very appropriate and on the ball. It’s great to have an Office Manager who knows your clients, that makes it easy and pleasant. It is nice to get this exceptional level of service. Thank you Sir!"
We responded:
"Thank you, Michael, for your kind words about Becka! We're glad to hear that her exceptional service makes your experience with our office easy and pleasant. Your feedback means a lot to us! Michael Casseri, State Farm Agent "