State Farm® Insurance Agent Michael Casseri
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Blaine DeFries
September 17, 2026
5
out of
5
rating by Blaine DeFries
"Sierra was very helpful regarding my questions about flood insurance. Since I'm not in a designated flood zone it turns out I'm already covered by my HO insurance. I've never had flooding in my area but just wanted to make sure I had some kind of coverage with the crazy WNY weather we've been having in the last few years."
We responded:
"Hi Blaine,
Thank you for sharing your experience with Sierra! It's great to hear she was able to assist with your flood insurance questions and clarify your coverage. If you have any more questions or need further assistance, feel free to reach out.
Best regards,
Michael Casseri - State Farm Insurance Agent"
Sheila Eshenour
September 2, 2026
5
out of
5
rating by Sheila Eshenour
"Geneal is a SUPERSTAR!! She is so professional but with a fine personal touch. THANK YOU!"
We responded:
"Thank you for your feedback, Sheila! We're delighted to hear that Geneal's professionalism and personal touch made such a positive impression! My team is here to assist with any of your insurance needs, so feel free to reach out anytime. -Michael"
Kelly Moore
September 2, 2026
5
out of
5
rating by Kelly Moore
"Rakib has been so helpful as I’ve been in the process of transferring insurance from a different state!"
We responded:
"Thank you for your feedback, Kelly! We're glad to hear that Rakib has been helpful during your transition of insurance from another state. If you have any further questions or need assistance with your coverage, feel free to reach out to my team. -Michael"
Thomas Koo
August 28, 2026
5
out of
5
rating by Thomas Koo
"Rakib was not only friendly and patient when helping me four me renters insurance together, but he was quite knowledgeable about New York City rental ordinances. It’s my first time renting in the city and having him guide me through the process eased my nerves. Other places might be cheaper but I prefer the human connection."
John Stoddard
August 10, 2026
5
out of
5
rating by John Stoddard
"Janelle was super informative and very easy switching vehicles. Walked me through all the discounts available to me and make sure I’m getting the best price at the right coverage"
We responded:
"Thank you, John, for your feedback! It's great to hear that Geneal was able to guide you smoothly through the process of switching vehicles and help you find the best coverage and discounts. If you have any more questions or need assistance in the future, feel free to reach out to our team! -Michael"
Matthew Dewey
August 7, 2026
5
out of
5
rating by Matthew Dewey
"Geneal was a great help to my new wife and me with adding her to my insurance and her car, and making sure we were taken care of. would highly recommend her and State Farm to anyone looking for friendly and helpful insurance service and rates!"
We responded:
"Thank you, Matthew, for sharing your experience with Geneal! It's great to hear that he's been helpful and responsive to your inquiries about new insurance policies. We appreciate your feedback and look forward to assisting you in the future! Michael"
ndeye diop
August 3, 2026
5
out of
5
rating by ndeye diop
"It was a pleasure speaking with Rakib he was very helpful and kind, and helped me resolve my issue with no problems. I would definitely recommend this insurance company."
We responded:
"Thank you for your feedback, Ndeye! I'm glad Rakib was helpful and kind, and effectively resolved your problem. If you ever have any questions or need further assistance, feel free to reach out to me and my team. -Michael"
Michael Dowd
July 9, 2026
5
out of
5
rating by Michael Dowd
"I was purchasing a new car and Geneal was very professional, quick and thorough, even finding an extra deduction for me.
I called right before she was leaving and she still took the time to process my updated insurance
Awesome job!!"
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that Geneal was able to assist you efficiently and find an extra discount for your new car insurance. We appreciate your kind words and your 5-star rating! -Michael"
Peter McCarthy
July 8, 2026
5
out of
5
rating by Peter McCarthy
"All our insurance needs were both met and in some cases exceeded along with all our questions"
We responded:
"Thank you, Peter, for your feedback! We're glad to hear that we were able to meet and even exceed your insurance needs while addressing all your questions. Your support means a lot to us! -Michael"
Anthony
July 8, 2026
5
out of
5
rating by Anthony
"Had the pleasure of working with Sierra Rost today on some home owners insurance. She was extremely polite and helpful and gave me several options to help make sure my home is well looked after in the event of problems. Great person to work with."
We responded:
"Thank you, Anthony, for sharing your experience with Sierra! It's great to hear that she provided you with helpful options for your homeowners insurance. We appreciate your feedback and look forward to assisting you in the future! -Michael"
Tom Mason
June 30, 2026
5
out of
5
rating by Tom Mason
"Rakib is the man helped me a lot, very transparent with the numbers"
We responded:
"Thank you, Tom, for your feedback and 5-Star Google Review! We're glad to hear that Rakib was able to assist you and provide clear information. Your support means a lot to us! -Michael"
John Stellrecht
June 15, 2026
5
out of
5
rating by John Stellrecht
"Rahib was great in providing a change in auto policy and new id cards. Very cordial and extremely competent!!!"
We responded:
"Thank you, John, for your feedback! We're glad to hear that Rakib was able to assist you with your auto policy changes and new ID cards. Your kind words about his cordial and competent service are much appreciated! -Michael"
Jeffrey Beach
June 12, 2026
5
out of
5
rating by Jeffrey Beach
"Very friendly and a pleasure to work with! He answered any questions I had and was extremely helpful!"
We responded:
"Thank you, Jeffrey, for your kind review! We’re so glad to hear you found your experience with Rakib friendly and helpful. If you have any questions in the future, please don’t hesitate to reach out anytime.
—Michael"
Laura Keane
June 8, 2026
5
out of
5
rating by Laura Keane
"Rakib has been helping me to navigate a homeowner insurance policy. I have had many questions and have changed my mind multiple times regarding said policy and he has been very helpful and patient!"
We responded:
"Thank you, Laura, for your feedback! We're glad to hear that Rakib has been helpful and patient while assisting you with your homeowner insurance policy. If you have any more questions or need further assistance, feel free to reach out! Michael"
Dave Wahl
June 6, 2026
5
out of
5
rating by Dave Wahl
"Was able to update my policy with a quick phone call. Ms Bowers was a pleasure to work with."
We responded:
"Thank you, Dave, for the great review! We're glad to hear that Geneal made updating your policy a smooth experience. We appreciate your feedback and look forward to assisting you in the future! Michael"
SOE JoyRide
June 4, 2026
5
out of
5
rating by SOE JoyRide
"She made me feel incredibly important and taken care of. Great attention to detail and a great attitude to boot! Flowers to Becka at Casseri State Farm 💐 🌹 🌸 🏵"
We responded:
"Thank you, Mario, for your thoughtful review! We're glad to hear that Becka made you feel valued and provided excellent service. Your kind words and recognition mean a lot to us! Michael"
Holly Siegle
May 29, 2026
5
out of
5
rating by Holly Siegle
"Sierra was amazing to work with while helping me get my car insurance quote through State Farm. She was very knowledgeable, professional, and got straight to the point without wasting any time. She explained everything clearly, answered all of my questions, and made the whole process feel easy and stress-free. You can tell she genuinely knows what she’s doing and cares about helping people find the best option for them. Highly recommend working with her!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Sierra was amazing to work with while getting your State Farm car insurance quote. Your kind words about her knowledge, professionalism, clear explanations, and making the process feel easy and stress-free truly mean a lot. We truly appreciate your recommendation and are here anytime you need help in the future!"
Alonson Scriven
April 22, 2026
5
out of
5
rating by Alonson Scriven
"Kazi Rakib Uddin and the entire Casseri are fantastic. I’ve purchased many policies through this agency and don’t have a single complaint"
We responded:
"Thank you, Alonson, for your feedback! It's great to hear that Rakib and the team have consistently met your expectations with your policies. We appreciate your trust in us! Michael"
Bee Dee
April 16, 2026
5
out of
5
rating by Bee Dee
"Geneal was great very professional and experienced returned my calls and was very patient with me and my situation"
We responded:
"Thank you, Bee Dee, for your feedback and 5-Star Google Review! We're glad to hear that Jake was professional and helpful. Your support means a lot to us! Michael Casseri, State Farm Agent "
dave
April 16, 2026
5
out of
5
rating by dave
"Excellent working with them. Made things very easy!"
We responded:
"Thank you, Dave, for your feedback! We're glad to hear that working with us was easy for you. Your support means a lot to us! Michael Casseri, State Farm Agent"
Quisha’s Loc’d
April 10, 2026
5
out of
5
rating by Quisha’s Loc’d
"I’ve been with State Farm Insurance for nearly 10 years or longer and I love them. My local Agents office is amazing! So professional and I’ve never had a problem. They have gone above and beyond with helping me with things I needed done! Geneal was AMAZING with helping me with transferring insurance to my new vehicle 💕💕💕"
We responded:
"Thank you, Laquisha, for your loyalty and for sharing your experience with us! We're delighted to hear that Geneal was able to assist you with your vehicle insurance transfer. Your support over the years means a lot to us! Michael Casseri, State Farm Agent"
Vandana Sooknanan
April 8, 2026
5
out of
5
rating by Vandana Sooknanan
"Rakib is fantastic! He takes the time to patiently explain everything and walk you through the numbers for accurate estimates. He’s also very attentive with follow-ups, so you never have to worry about missing any deadlines. I will definitely be working with him in the future!"
We responded:
"Thank you, Vandana, for your review! We're glad to hear that Rakib provided you with thorough explanations and attentive follow-ups. We look forward to assisting you again in the future! Michael Casseri, State Farm Agent "
MD ADNAN
April 3, 2026
5
out of
5
rating by MD ADNAN
"Mr Rakib uddin very professional he helped me to by the better rate insurance i am really satisfied his job .i recommend him"
We responded:
"Thank you, MD Adnan, for sharing your experience with Rakib! It's great to hear that he was able to assist you in finding a better rate. Your recommendation means a lot to us! Michael Casseri, State Farm Agent "
Nicole Pesta
April 2, 2026
5
out of
5
rating by Nicole Pesta
"Jake Colosanti was extremely helpful getting my son's renters insurance set up in New York, he is moving there from Michigan to work for the Buffalo Bills and Jake did a great job helping us with getting the renters insurance!! We would highly recommend this office for all your insurance needs!!"
We responded:
"Thank you, Nicole, for sharing your experience! We're glad Jake could assist with your son's renters insurance as he moves to New York. We appreciate your recommendation and look forward to helping with any future insurance needs! Michael Casseri, State Farm Agent "
Mariia Maks
April 2, 2026
5
out of
5
rating by Mariia Maks
"Hi, I had easy quick quote, good support service"
We responded:
"Thank you, Mariia, for your feedback! I'm glad to hear that you found the quote process easy and appreciated our support service. Your satisfaction is important to us. Michael Casseri, State Farm Agent"