State Farm® Insurance Agent Michael Casseri
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Kayorie
March 27, 2026
1
out of
5
rating by James Kayorie
"One of your employees told my wife that if we don't get the roof on our garage fixed that our mortgage company will "repossess" our house. First, the appropriate term is "foreclose". Second, we contacted our mortgage company. This is incorrect. So, this person either is incompetent or was lying. I've contacted attorney to see if there is any recourse. If nothing else, you've lost a customer. I hope no one else uses your service or State Farm in general. Addendum- my wife has the entire transcript of the phone call. I guess we will see the truth.. I read it. Your employee states that if we do not get our garage fixed that the mortgage company can "try to take your house." I can highlight it and email it to you. That's what was said. So, tell me- did I misunderstand that?"
We responded:
"Thank you for sharing your concerns, James. I’m sorry to hear about your wife’s experience and the confusion it caused. I have already spoken with the team member who spoke with your wife, and it’s clear there was some miscommunication. I take your feedback seriously and would welcome the opportunity to discuss this matter further. Sincerely, Michael Casseri, State Farm Agent"
Jordan Tasker
March 25, 2026
5
out of
5
rating by Jordan Tasker
"Sierra was amazing to work with. She made everything very clear and easy for me. I had a fantastic time working with her! If you're looking for assistance and get Sierra you're in the best hands possible trust me!"
We responded:
"Thank you, Jordan, for sharing your experience! It's great to hear that Sierra made everything clear and easy for you. We appreciate your trust and recommendation! Michael Casseri, State Farm Agent"
William Rost
March 11, 2026
5
out of
5
rating by William Rost
"Just like with my last car, this office has been wonderful to work with. And they've been very patient while I figured out what it was I was finally buying. State farm corporate is a bit of a pain to deal with, but that's not the fault of this particular office. Becka, you're fantastic, and professional. Thank you!"
We responded:
"Thank you, William, for sharing your experience with us! We're glad to hear that Becka was able to assist you professionally and patiently. We appreciate your understanding regarding the corporate side of things. Thanks again! Michael Casseri, State Farm Agent"
Teri Tetlow
March 11, 2026
5
out of
5
rating by Teri Tetlow
"Sierra is very helpful and knowledgeable."
We responded:
"Thank you, Teri, for your feedback! We're glad to hear that Sierra was able to assist you with her helpful and knowledgeable service. Your support means a lot to us! Michael Casseri, State Farm Agent "
Kathy Strayer
March 5, 2026
5
out of
5
rating by Kathy Strayer
"Sierra took good care of me, then I am very pleased with my service thank you very much."
We responded:
"Thank you, Kathy, for your feedback! We're glad to hear that Sierra provided you with great service. Your support means a lot to us! Michael Casseri, State Farm Agent"
Bee Dee
March 5, 2026
5
out of
5
rating by Bee Dee
"Jake was very professional and helpful keep up the good work 👍"
We responded:
"Thank you, Bee Dee, for your feedback and 5-Star Google Review! We're glad to hear that Jake was professional and helpful. Your support means a lot to us! Michael Casseri, State Farm Agent "
Janet Harszlak
March 2, 2026
5
out of
5
rating by Janet Harszlak
"Very nice staff, especially Marium, who kept reminding me when I was lax in getting needed documents, or updating payment accounts so I didn't fall behind. Great office!"
We responded:
"Thank you, Janet, for your kind words! We're glad to hear that Marium and the team were able to assist you effectively. We appreciate your feedback and look forward to continuing to serve you. Michael Casseri, State Farm Agent "
Ed Post
February 26, 2026
5
out of
5
rating by Ed Post
"Sierra Rost bwas courteous, professional, knowledgeable and a pleasure to deal with in adjusting my homeowner’s insurance and helping me to arrange driver safety training to help reduce my auto insurance costs."
We responded:
"Thank you, Ed, for sharing your experience with Sierra Rost! It's great to hear that she was able to assist you with your homeowner’s insurance and driver safety training. We appreciate your feedback and support! Michael Casseri, State Farm Agent "
Vincent Czapla
February 26, 2026
5
out of
5
rating by Vincent Czapla
"Any time I have questions or concerns about my current policy, I speak with Sierra Rost. She's always very polite, knowledgeable and more then willing to take the time to handle any issues that may arise."
We responded:
"Thank you, Vincent, for your feedback and 5-Star Google Review! We're glad to hear that Sierra has been able to assist you with your policy questions and concerns. Your support means a lot to us! Michael Casseri, State Farm Agent "
Sarah Czapla
February 26, 2026
5
out of
5
rating by Sarah Czapla
"Sierra made switching to State Farm so smooth and easy, it was a blessing. She took what I was fearing would be a stressful transition and made it stress-free. I am very happy with my insurance, she answered all of my questions professionally and in a way that I knew I had what I needed and was well taken care of. I will gladly recommend Sierra to call for anyone looking to switch."
We responded:
"Thank you, Sarah, for sharing your experience with Sierra! It's great to hear that she made your transition to State Farm smooth and stress-free while addressing all your questions. We appreciate your recommendation and are glad you're happy with your insurance! Michael Casseri, State Farm Agent "
Michael
February 17, 2026
5
out of
5
rating by Michael
"Casseri State Farm: Mr Mike- However you found Becca, she is an outstanding GEM. When I need to contact your office, I always appreciate Becca… She understands my inquiry, knows who I am, and is always very appropriate and on the ball. It’s great to have an Office Manager who knows your clients, that makes it easy and pleasant. It is nice to get this exceptional level of service. Thank you Sir!"
We responded:
"Thank you, Michael, for your kind words about Becka! We're glad to hear that her exceptional service makes your experience with our office easy and pleasant. Your feedback means a lot to us! Michael Casseri, State Farm Agent "
susan Putnam
February 17, 2026
5
out of
5
rating by susan Putnam
"Becka was not only extremely personable, but also sought to be as accurate as possible. I actually enjoyed our conversation, and would highly recommend her to anyone! Okay where do I"
We responded:
"Thank you, Susan, for sharing your experience with Becka! It's great to hear that she was personable and focused on accuracy during your conversation. We appreciate your recommendation and support. "
Jennifer Ward
February 16, 2026
5
out of
5
rating by Jennifer Ward
"Becka helped us through a messy mix up. Thankful for her continued communication and making sure if was cleared up correctly!"
We responded:
"Thank you, Jennifer, for sharing your experience! We're grateful for Becka's dedication in resolving the mix-up and ensuring everything was handled properly. Your feedback means a lot to us! Michael Casseri, State Farm Agent "
Lisa Macholeth
February 16, 2026
1
out of
5
rating by Lisa Macholeth
"Unfortunately, My family is leaving State Farm after 25 yrs. Becka at Michael Casseri's office played games with us in giving us quotes for a new vehicle. I would advise the public to never do business with this office."
We responded:
"Thank you for sharing your experience, Lisa. Your feedback is important, and I'll be looking into this matter and following up with you. Michael Casseri, State Farm Agent "
Christine Wilkinson
February 15, 2026
5
out of
5
rating by Christine Wilkinson
"Knowledgeable, friendly and fast. Good people to deal with. They offer suggestions and opportunities for discounts and better rates."
We responded:
"Thank you, Christine, for your kind words! We're glad to hear that you found our team knowledgeable and friendly, and that we could offer helpful suggestions and opportunities for discounts. Your feedback means a lot to us! Michael Casseri, State Farm Agent "
Mohamed siddiq Ali hussin
February 14, 2026
5
out of
5
rating by Mohamed siddiq Ali hussin
"I called State Farm today for an auto insurance quote, and Marium was very helpful. She answered all my questions and made the process easy. I was very satisfied with the service."
We responded:
"Thank you, Mohamed, for sharing your experience with us! We're glad Marium could assist you and make the process smooth. Your satisfaction is important to us! Michael Casseri, State Farm Agent "
Latanya Herron
February 12, 2026
5
out of
5
rating by Latanya Herron
"Ms. Marium Moughal, provided me with exceptional service. Marium is very knowledgeable and a joy to speak with. She is the light of the office!"
We responded:
"Thank you, Latanya, for your kind words about Marium! I'm very glad to hear she provided you with exceptional service and brightened your experience. We appreciate your feedback! Michael Casseri, State Farm Agent"
Sue
February 12, 2026
5
out of
5
rating by Sue
"Good Service Friendly"
We responded:
"Thank you, Sue, for your feedback! We're glad to hear you found our service friendly. If you need anything else, feel free to reach out. Michael Casseri, State Farm Agent"
Joey Setlock
February 11, 2026
5
out of
5
rating by Joey Setlock
"Becka was amazing! Helped me very fast and efficiently! Would highly recommend"
We responded:
"Thank you, Joey, for sharing your experience! We're glad to hear that Becka provided fast and efficient assistance. Your recommendation means a lot to us! Michael Casseri, State Farm Agent "
David Nicosia
February 9, 2026
5
out of
5
rating by David Nicosia
"Rakib was very thorough and helpful with acquiring homeowners insurance."
We responded:
"Thank you, David, for your feedback! We're glad to hear that Rakib was thorough and helpful in assisting you with your homeowners insurance. Your support means a lot to us! Michael Casseri, State Farm Agent"
Alison Shepard
February 6, 2026
5
out of
5
rating by Alison Shepard
"Becky is an amazing worker. She is always doing tasks in a timely manner and also goes above and beyond to make sure all of our needs are taken care of and addressed. Very polite, considerate, and cares about all her clients! Thank you abecka for being a great person!!!"
We responded:
"Thank you, Alison, for your kind words about Becka! We're glad to hear she has been attentive and considerate in meeting your needs. Your feedback is greatly appreciated. Michael Casseri, State Farm Agent"
Steve P
February 5, 2026
5
out of
5
rating by Steve P
"Hello, Becka was very informative. Very polite to talk to. She was a great help in saving me money and getting the answers I needed. Hopefully you hire more like her!!"
We responded:
"Thank you, Steve, for sharing your experience with Becka! It's great to hear she was informative and polite while helping you save money and find the answers you needed. We appreciate your feedback and look forward to serving you again. Michael Casseri, State Farm Agent"
reginald cangialosi
February 2, 2026
5
out of
5
rating by reginald cangialosi
"It always a pleasure to speak with the agency polite and always very helpful"
We responded:
"Thank you, Reginald, for your kind words! We're glad to hear that our team is polite and helpful whenever you reach out. Your feedback means a lot to us. Michael Casseri, State Farm Agent"
murf0118
February 2, 2026
5
out of
5
rating by murf0118
"Geneal and Michael Casseri's office has been very helpful in my transition from selling my house and protecting my property in storage and auto while I continue to search for a new home, which I hope to bundle my homeowner's insurance once I find my new home."
We responded:
"Thank you, Mark, for sharing your experience with Geneal and my office! We're glad to hear that the team has been helpful during your transition and in protecting your property and auto. We look forward to assisting you with bundling your homeowner's insurance when you find your new home. Michael Casseri, State Farm Agent"
Carolann Johns
January 29, 2026
5
out of
5
rating by Carolann Johns
"The Staff, especially Becka has been very responsive to the needs of my organization. My requests were attended to promptly and she has always been a pleasure to deal with."
We responded:
"Thank you, Carolann, for sharing your experience with us! It's great to hear that Becka and the team have been responsive and a pleasure to work with. We appreciate your feedback and look forward to continuing to support your organization's needs! Michael Casseri, State Farm Agent "