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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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reginald cangialosi

February 2, 2026

5  out of  5
rating by reginald cangialosi
"It always a pleasure to speak with the agency polite and always very helpful"
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murf0118

February 2, 2026

5  out of  5
rating by murf0118
"Geneal and Michael Casseri's office has been very helpful in my transition from selling my house and protecting my property in storage and auto while I continue to search for a new home, which I hope to bundle my homeowner's insurance once I find my new home."
We responded:
"Thank you, Mark, for sharing your experience with Geneal and my office! We're glad to hear that the team has been helpful during your transition and in protecting your property and auto. We look forward to assisting you with bundling your homeowner's insurance when you find your new home. Michael Casseri, State Farm Agent"
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Carolann Johns

January 29, 2026

5  out of  5
rating by Carolann Johns
"The Staff, especially Becka has been very responsive to the needs of my organization. My requests were attended to promptly and she has always been a pleasure to deal with."
We responded:
"Thank you, Carolann, for sharing your experience with us! It's great to hear that Becka and the team have been responsive and a pleasure to work with. We appreciate your feedback and look forward to continuing to support your organization's needs! Michael Casseri, State Farm Agent "
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Thomas Walling

January 29, 2026

5  out of  5
rating by Thomas Walling
"Rakib was excellent to work with"
We responded:
"Thomas, thank you for your feedback and 5-Star Google Review! We're glad to hear that Rakib provided you with excellent service! Your support means a lot to us! Michael Casseri, State Farm Agent "
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Pamela Porter

January 16, 2026

5  out of  5
rating by Pamela Porter
"Rakib was so awesome.he helped me so much.this is why I would stay with State Farm because of workers like rakib was so wonderful and helpful.i would give him more that 5 stars but there’s only 5."
We responded:
"Pamela, thank you for your 5-Star Google Review and very kind words for Rakib! I'm glad you found his service wonderful and helpful. We appreciate your feedback! Michael Casseri, State Farm Agent "
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Frank Green

January 9, 2026

5  out of  5
rating by Frank Green
"Marium provided exceptional service. She took the time to go over my entire automobile policy line by line. She explained my coverage and helped me lower my monthly premium. She was knowledgeable and wasn't afraid to find the answer to a few unique questions that I had. Marium went above and beyond and was very pleasant to work with."
We responded:
"Thank you, Frank, for your feedback! We're glad to hear that Marium was able to assist you with your automobile policy and help lower your monthly premium. It's great to know she provided thorough and knowledgeable service. Michael Casseri, State Farm Agent"
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Janis Evanisko

January 6, 2026

5  out of  5
rating by Janis Evanisko
"He was very patient with me and explained all the different coverage options!"
We responded:
"Thank you, Janis, for sharing your experience! It's great to hear that you found the explanation of coverage options helpful. We appreciate your feedback. Michael Casseri, State Farm Agent"
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Ben S.

January 2, 2026

5  out of  5
rating by Ben S.
"Long term customer with long term satisfaction. Sierra is great and always knowledgeable, kind, efficient, and helpful!"
We responded:
"Thank you, Ben, for being a long-term customer and for sharing your satisfaction with us. We're glad to hear that Sierra has been knowledgeable, kind, efficient, and helpful in your experience. Your feedback means a lot to us! Michael Casseri, State Farm Agent"
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Ramona Hales

December 31, 2025

5  out of  5
rating by Ramona Hales
"Excellent Becky was verhelpful and knowledgeable."
We responded:
"Hi Ramona, we’re thankful for your feedback; especially the kind words for Becka. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Michael Casseri, State Farm Agent"
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Joe Rich

November 14, 2025

5  out of  5
rating by Joe Rich
"It was a pleasure to work with Jake C. … he will be a real asset to State Farm!"
We responded:
"Hi Joe, we love hearing feedback like this! It’s always our goal to provide top-notch service and coverage that meets your needs. Thank you for your support and 5-Star Google review! Michael Casseri, State Farm Agent"
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Kate Giglia

September 18, 2025

5  out of  5
rating by Kate Giglia
"Agent was very knowledgeable and helpful. Answered all my questions and was very pleasant and friendly. Coverage provided was great and the price was very reasonable for what we are getting. Very happy!"
We responded:
"Hi Kate, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Michael Casseri, State Farm Agent"
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Kris Kolo

September 2, 2025

4  out of  5
rating by Kris Kolo
"Switched my side by side insurance over the phone quickly from one machine to another. Service was very courteous."
We responded:
"Hi Kris, thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help! Michael Casseri, State Farm Agent"
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Md Tahmid Khan

July 22, 2025

5  out of  5
rating by Md Tahmid Khan
"fast and efficient service. better rates than geico. also shout out to mr. kazi rakib for going above and beyond to save on my insurance policies"
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Samuel Webster

July 17, 2025

5  out of  5
rating by Samuel Webster
"Paige was friendly and very knowledgeable! Thanks for your help with setting up my new car so quick!"
We responded:
"Samuel, thank you for reviewing our State Farm office and the kind words for Paige! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Michael Casseri, State Farm Agent"
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Mohammed Hafizur Rahman

July 7, 2025

5  out of  5
rating by Mohammed Hafizur Rahman
"Rakib was a most pleasant person."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Michael Casseri, State Farm Agent"
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Russell Zizzo

May 23, 2025

5  out of  5
rating by Russell Zizzo
"Very personable and knowledgeable Representatives!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Michael Casseri, State Farm Agent"
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Char R

May 20, 2025

5  out of  5
rating by Char R
"I always have an excellent interaction with this business. They are highly professional and always helpful"
We responded:
"Char, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Michael Casseri, State Farm Agent"
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Charlie Fletcher

May 16, 2025

5  out of  5
rating by Charlie Fletcher
"My issue that I had was quickly taken care from Paige the agent from the Michael caserri Williamsville ny location it"
We responded:
"Charlie, thank you for your 5-star Google review! My State Farm team and I are happy to be your good neighbor! Michael Casseri, State Farm Agent"
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David Mickey

May 13, 2025

5  out of  5
rating by David Mickey
"Rakib was excellent at following up on all the various twists and turns I had with my new policies. He was the main reason I continue to work with State Farm. True story is that a competing agent didn’t want to take the time to review my request over the phone. He required me to send an email explaining the changes. Rakib on the other hand not only took the time but continued to Followup making sure I completed all the tasks necessary to maintain coverage. A job well done."
We responded:
"David, we appreciate your review and the very kind words for Rakib! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Michael Casseri, State Farm Agent"
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f petersen

May 8, 2025

5  out of  5
rating by f petersen
"Great Service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Michael Casseri, State Farm Agent"
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Randy Law

May 2, 2025

5  out of  5
rating by Randy Law
"Sierra and Page were very helpful getting me the documents I needed in a timely manner. They answered all my questions and concerns to help with the issue I had with DMV."
We responded:
"Randy, thank you for taking the time to share your thoughts and provide us with a 5-star Google review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Michael Casseri, State Farm Agent"
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Cassie Hemphill

April 30, 2025

5  out of  5
rating by Cassie Hemphill
"Always such nice people. I talked to Paige earlier and she was the sweetest and so informative!"
We responded:
"Cassie, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Michael Casseri, State Farm Agent"
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G Unk

April 25, 2025

5  out of  5
rating by G Unk
"Knowledgeable friendly patient always looking to help"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Michael Casseri, State Farm Agent"
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Stacey Udrea

April 16, 2025

5  out of  5
rating by Stacey Udrea
"Paige was super helpful, answered all my questions. Honestly never have had a bad experience with any one that works at Michael Casseri’s firm."
We responded:
"Thank you for reviewing our State Farm office Stacey! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Michael Casseri, State Farm Agent"
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Amy Blochberger

April 16, 2025

5  out of  5
rating by Amy Blochberger
"I have spoken to a number of the girls in the office about many different issues, and every last one of them are so open and friendly and helpful that they make you feel like you want to be part of their world. Thank you to Kelly, Becca, Casey, Kimberly, and whoever I forgot by name!🥰🥰. You are all awesome at your job and making all of us want to come back!!"
We responded:
"Amy, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Michael Casseri, State Farm Agent"