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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

carlo perfetto

November 22, 2023

1  out of  5 rating by carlo perfetto
"Do not get insurance of any kind from this business!! They have the worst customer service! They have an employee that goes by the name Dan. Dan calls 3 times in a row at 9am without leaving a voicemail just keeps calling till somebody answers. Not only that this company is stealing from me! It was agreed upon to pay a one time full policy payment and they still charge you monthly after admitting they messed up! I will be going to the news stations and filing a police report for harassment. The owner Mike is also a non caring human being and just dismissed everything I had to say, and would do nothing to assist me other than to say find some other place to insure you than! I’m sure the response will be all defense, we tried to help you out etc etc, meanwhile they will do nothing for having employees that harass you and hang up the phone on you."

Kevin Kane

April 3, 2023

5  out of  5 rating by Kevin Kane
"Just got done with the (surprisingly involved) process of transferring out-of-state car insurance to New York, and Liz Frazier couldn't have been more helpful. Knowledgeable, responsive, efficient — and above all, pleasant and kind. Thanks, Liz!"


March 25, 2023

5  out of  5 rating by Andrew
"Great ppl! We were able to get insurance and with a very competitive rate! Thank you Dan & Kelly for the team work and getting our insurance rolling so we could be rolling threw the weekend!"

Aziz Ali

March 8, 2023

5  out of  5 rating by Aziz Ali
"Liz always ask for Liz!!! She’s quick and prompt!!!"

Craig VanTine

February 8, 2023

5  out of  5 rating by Craig VanTine
"Great operation, Kelly and Liz very helpful no matter the situation may be"

micdondald's gaming

January 24, 2023

5  out of  5 rating by micdondald's gaming
"Set up insurance with them as a first time driver and they were amazing very friendly and much cheaper than other options out there dave was my agent that helped me through my insurance and he was amazing"

Janet LoPresto

January 12, 2023

5  out of  5 rating by Janet LoPresto
"The team at the Casseri Agency is top notch. Justin made our switch to State Farm easy and saved us a ton of money in the process. Everyone at the agency is courteous and competent!! Highly recommend."

Paul's Calendar

November 1, 2022

5  out of  5 rating by Paul's Calendar
"Awesome folks here - so helpful!"

Barb Backus

October 9, 2022

4  out of  5 rating by Barb Backus
"Kelly was knowledgeable, and pleasant to work with. She assisted in transferring my insurance to a newly purchased vehicle. Thanks for your help"

Chris Truskey

September 30, 2022

5  out of  5 rating by Chris Truskey
"After years with the same insurance carrier I had Dave review our auto and homeowners policy. He came back with a similar policy at a much lower rate. Process to change agencies was seamless and office was professional throughout. Highly recommended."

tom weiss

September 22, 2022

5  out of  5 rating by tom weiss
"Very professional and knowledgeable"

mark dranger

September 21, 2022

5  out of  5 rating by mark dranger
"working with mike casseris office and Kelly imparticular was an absolute treat, and I feel confident going to them with all my small business needs. these are the real insurance m@ther f%$kers right here."

Jasmine Benbow

August 11, 2022

5  out of  5 rating by Jasmine Benbow

William Newton

August 3, 2022

5  out of  5 rating by William Newton
"Flat out amazing, so quick no waiting and the truth, just got a new car on policy and she told me what my payment would be on the phone, didn’t have to wait hours!"


June 25, 2022

4  out of  5 rating by D K
"Good service helping me with documentation so far so good"

Christine Botting

March 21, 2022

5  out of  5 rating by Christine Botting
"I had the pleasure of working with Paige when adding my new vehicle. Excellent service! Thank you for all your help."

Marissa Crocker

February 24, 2022

5  out of  5 rating by Marissa Crocker
"I've only ever had State Farm insurance BUT it's been a great first experience nonetheless. Staff are very diligent and thorough, resolving issues, if any, effectively."

Joe Oak

February 11, 2022

5  out of  5 rating by Joe Oak
"Staff is Knowledgeable, professional, courteous you feel satisfied that your insurance needs are met."

Khalil Ali

January 14, 2022

1  out of  5 rating by Khalil Ali
"The worst statefarm agents you can deal with.Liars don’t like to answer questions and will straight up lie to your face on amount of payment and will charge you more.Don’t do business with them you will get robbed."


August 23, 2021

5  out of  5 rating by J
"I asked for discounts and they worked with me! The staff is very professional and down-to-earth. It's always a pleasure speaking with them."

Melissa Reardon

July 28, 2021

5  out of  5 rating by Melissa Reardon
"Everyone in the office is polite. They are all very helpful and will answer any questions to the best of they're ability. I have been a customer for several years now and would not even consider going anywhere else for my insurance needs."

Maureen Warren

July 20, 2021

5  out of  5 rating by Maureen Warren
"I have been with this branch for a very long time. They are always very thorough, patient with me and will really go through your life with you and grow with you. That is the great thing about stay with this branch for such a period of time.they become family."

April Clamon

June 3, 2021

1  out of  5 rating by April Clamon
"Terrible agent. Policies are always messed up they don't apply the correct discounts the correct drivers. They have people in my household that don't belong there. I email and email with zero response then I get a response that it's been completed but I check 2 months later and nothing is fixed. I called State Farm 800 number and they also couldn't get ahold of this agent. Do yourself a favor and go to another agent. I've never spoken to Michael Casseri even when I've asked to."


October 31, 2020

1  out of  5 rating by halledrewjah
"been with them for 10 years, would not insure me for a new car after receiving a DWI over 3 years ago. found cheaper better insurance with minutes. loyalty means nothing to State Farm."

Florence Nola

September 26, 2020

5  out of  5 rating by Florence Nola
"Very friendly, quick service. Great prices for insurance."